General terms and conditions
Residence Rainer - Apartments in Ridnauntal Valley in South Tyrol
Important notes
Landhaus services
- Luxury breakfast (7,50 €) with fresh homemade products from our own farm: homemade jams, butter, cheese, eggs, sausage, freshbaked bread, fruit juices, honey, organic products, flavourful also for children!
- Additional service: Especially for guest of the Rainer Hotel Residence: we bring freshbaked bread to your table, or a complete breakfast to your apartment (price depends on quantity).
- Wellness: individual use of the Sauna Oasis with Finnish Sauna, Whirlpool and Solarium* (extra charge, 4 hours - 25,00 Euros). On demand you can reserve the Spa for private use and we can also arrange relaxing massages for you.
*Solarium (10 min = 10 €)
Inclusive services
- Bed-linen and towels (changed on request once a week)
- energy costs
- car park
- use of playroom and guests’ lounge
General information
- Prices are quoted per apartment and day.
- Dogs are not allowed in the guests’ lounge or breakfast room. The extra charge for dog and cat are 6,00 Euro/day and in addition Euro 10,00 for the final cleaning.
- Guests will be billed fully in the event of late arrival and/or early departure.
- You are asked to vacate your apartment by 10 am on the day of departure. Apartments can be accessed from 3 pm on the day of arrival.
- We ask for a reservation deposit of € 80, which will be deducted from your bill upon departure.
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Cancellation fees
Cancellations are as inconvenient for us as they are for you. We therefore ask you to understand that we must impose a cancellation fee of 80% of the apartment reservation price in the event of cancellation at short notice (30 days or under), and that we cannot make deductions for early departures or late arrivals (you have to pay the full amount - 100%).
(Place of legal jurisdiction: Bolzano-Bozen)