General terms and conditions
Residence Rainer - Apartments in Ridnauntal Valley in South Tyrol
Important notes
Landhaus services
- Luxury breakfast (7,50 €) with fresh homemade products from our own farm: homemade jams, butter, cheese, eggs, sausage, freshbaked bread, fruit juices, honey, organic products, flavourful also for children!
- Additional service: Especially for guest of the Rainer Hotel Residence: we bring freshbaked bread to your table, or a complete breakfast to your apartment (price depends on quantity).
- Wellness: individual use of the Sauna Oasis with Finnish Sauna, Whirlpool and Solarium* (extra charge, 4 hours - 25,00 Euros). On demand you can reserve the Spa for private use and we can also arrange relaxing massages for you.
*Solarium (10 min = 10 €)
Inclusive services
- Bed-linen and towels (changed on request once a week)
- energy costs
- car park
- use of playroom and guests’ lounge
General information
- Prices are quoted per apartment and day.
- Dogs are not allowed in the guests’ lounge or breakfast room. The extra charge for dog and cat are 6,00 Euro/day and in addition Euro 10,00 for the final cleaning.
- Guests will be billed fully in the event of late arrival and/or early departure.
- You are asked to vacate your apartment by 10 am on the day of departure. Apartments can be accessed from 3 pm on the day of arrival.
- We ask for a reservation deposit of € 80, which will be deducted from your bill upon departure.
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Cancellation fees
Cancellations are as inconvenient for us as they are for you. We therefore ask you to understand that we must impose a cancellation fee of 80% of the apartment reservation price in the event of cancellation at short notice (30 days or under), and that we cannot make deductions for early departures.
(Place of legal jurisdiction: Bolzano-Bozen)
